18yo Privacy Policy – Data Protection & Management
At 18yo, we are committed to protecting the privacy and personal data of all users on our betting and entertainment platform. This policy explains how we collect, use, store, and share your information transparently and securely.
Information Collected
The data collected includes:
- Account information such as name, email address, phone number, and identity verification details.
- Device and browser data used to access the platform, collected for security purposes and to improve user experience.
- Transaction details including payments made in Malaysian Ringgit (MYR) and records of all transactions.
- Cookies and other tracking technologies used to save user preferences and analyze site traffic;
- Usage data such as betting history, game interactions, and customer support activity.
Purpose of Using Information
Collected information is used to:
- Managing user accounts, verification, and security administration.
- Enhancing and personalizing your gaming experience and services.
- Processing transactions and ensuring compliance with local financial regulations.
- Analyzing website traffic data to enhance service quality and targeted marketing.
- Complying with legal requirements and investigations when necessary.
Cookies & Tracking
The platform uses cookies to ensure smooth site operation, remember user preferences, and provide traffic analytics. You can manage cookie settings through your browser, though this may limit some site features.
Data Storage & Security
18yo stores user data in a secure environment with SSL encryption and strict access controls. Data is retained only as long as necessary for service purposes and legal compliance.
Every effort is made to protect data from unauthorized access, loss, or damage.
Sharing Information with Third Parties
We do not sell personal data to third parties. However, when necessary, certain information may be shared with service providers for payment processing, technical support, or legal compliance, with equivalent levels of security.
User Rights & How to Contact Us
You have the right to access, correct, or delete your personal information under Malaysian law. For privacy inquiries or requests, please contact our support team.
Please also refer to FAQ for additional guides or Login to access your account.